Public Utilities

QUESTIONS ABOUT WATER AND SEWER SERVICE?


If you have questions about your City of Atlantic Beach utility bill or want to set up water service, please call Customer Service at (904) 247-5816; email customerservice@coab.us; or visit City Hall at 800 Seminole Road between 8 a.m. and 5 p.m. Monday through Friday.

For utility applications, visit Utility Application page.

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OVERVIEW

The City of Atlantic Beach Public Utilities Department is responsible for the production and distribution of potable water and for the collection and treatment of wastewater.

The department can be reached at (904) 247-5886 between 7:30 a.m. and 4:30 p.m. Monday through Friday.

The department's office is at 902 Assisi Lane, Jacksonville, FL 32233 .


RATE INCREASES EFFECTIVE JAN. 1, 2019

The City of Atlantic Beach has increased water and sewer rates for the first time since 2009 effective Jan. 1, 2019. An ordinance for instituting the new rate structure was approved Nov. 27, 2018, by the City Commission meeting.  Here is the staff report and ordinance, which provides details. 

Water and sewer rates increased by 4.5 percent on Jan. 1, 2019; the rates will increase another 4.5 percent on Oct. 1, 2019; and the rates will increase another 4.5 percent on Oct. 1, 2010. 

The key objective in this initiative is to fund future capital projects for needed system expansion and replacement-and-rehabilitation of existing system assets. The City of Atlantic Beach’s capital improvement plan has been developed and a revenue sufficiency analysis (aka a rate study) was conducted.

The purposes of the rate sWtaterLineRepair2-October2018Plazatudy were to:

  • Develop a multi-year utility financial management plan
  • Evaluate sufficiency of current revenues to fund all requirements
  • Identify alternative plans of future adjustments, if needed
  • Perform a local cost comparison of monthly water and sewer bills

If you have questions, please email info@coab.us or call (904) 247-5804.

EMERGENCIES

For Public Utilities Emergencies, call (904) 247-5886 between the hours of 7:30 a.m. and 4:30 p.m. Monday through Friday.
If an emergency arises outside of business hours, call (904) 247-5834 at any hour.  Calls received after hours are handled by an answering service, which will contact the appropriate personnel.

WATER QUALITY REPORT

Here is the latest  Water Quality Report.

QUESTIONS ABOUT WATER AND SEWER SERVICE?

If you have questions about your City of Atlantic Beach utility bill or want to set up water service, please call Customer Service at (904) 247-5816; email customerservice@coab.us; or visit City Hall at 800 Seminole Road between 8 a.m. and 5 p.m. Monday through Friday.

For utility applications, visit Utility Application page.